"I enjoyed learning different strategies for controlling emotions and diffusing situations. Your examples for wording sentences allowed me to know the difference between making someone feel attacked vs engaged and a part of the solution”

“10’s on how to build high performing teams. If anyone didn’t go away with 20 ways to do better on the job, they were asleep. Thanks Lorna!”

“Really opened my eyes to understanding people that I think or assume might have a conflict with me when actually I might have been taking it personally. Lots of great tools and tips”

“I learned tons about how to be more effective in my current position and about how to be an overall better human being”

“I want to state my deep appreciation for the tremendous positive impact you and your course had on my day to day activities this year. Thank you!!!

You kick started my quest for growth. I used to consider myself very much as a bit of a visionary, until I got too comfortable – and the growing stopped. I did ok, but it was not good enough. Once again, through your presentation, I realized I can and must do better. This is what I am grateful to you for. Thank you”